HR & People Operations
Director of HR Operations · People Strategist · SPHR Candidate
Fifteen years of operations experience sharpened into 4+ years of full-spectrum HR ownership. I've built HR functions from scratch, restored them from failure, and run every part of the lifecycle — payroll, compliance, benefits, talent acquisition, culture, and the hard moments in between — with precision, ownership, and genuine care for the people on the receiving end of every decision.
My Approach
Most HR professionals have a lane. A specialty. A function they're known for. I built my career without one — because for most of it, there was no one else. What that creates is something rare: an HR leader who can think strategically, execute operationally, and show up with genuine humanity for the people in between.
Not just programs — the underlying machinery. I processed payroll, administered the 401(k) plan, managed benefits negotiations and renewals, ran FMLA, handled separations, and recruited end-to-end including background checks, I-9s, and E-Verify. Most recently I restructured a full manufacturing operation to support 7-day production — redesigning the org, hiring the staff, and building the shift framework in both HRIS and payroll from scratch. Fifteen years of operations experience means I understand how organizations actually work before I touch the HR side of them.
When we didn't have the budget to buy a new all-in-one HR platform, I identified that iSolved — the system we already had — could be expanded to cover HRIS, ATS, performance management, and learning, all for less per user than what we were paying across fragmented tools. I built the case, got stakeholder buy-in, and managed the vendor relationship that made it possible.
When Selecta needed to reduce its workforce across six structured RIFs, I wasn't briefed afterward — I was in the room, delivering the news directly to impacted employees with care and dignity. I built the separation packages, engaged outplacement services, and organized a Lunch & Learn on job searching for departing employees. When it was over, people felt taken care of. That matters to me.
Experience
Feb 2025 — Oct 2025
Cartesian Therapeutics · Remote
Rehired — first as a consultant, then as a full-time leader — to restore a People Operations function to compliance and operational excellence following a high-stakes compliance failure. Led the full manufacturing operations restructuring to enable 7-day production: redesigned the team structure, ran end-to-end recruitment for new manufacturing shifts, and built the shift work framework in both HRIS and payroll from the ground up. Remediated an SEC-reportable payroll violation, rebuilt the HRIS to full SEC/SOX compliance standards across 60+ employee records, and reduced benefits renewal cost growth from a projected 13%+ down to 3% through broker negotiations and market analysis. Led the annual compensation cycle with AON Radford and re-launched the unlimited PTO policy with clear approval and reporting standards.
2023 — 2025
Cartesian Therapeutics · Frederick, MD
Continued as the sole HR operator following Selecta's acquisition and transition to Cartesian Therapeutics. Owned all HR operations including payroll administration, benefits open enrollment and renewals, 401(k) plan administration (Fidelity), FMLA management, policy development, and employee communications. Ran talent acquisition from job posting through offer, background checks, I-9 verification, and E-Verify — ensuring full onboarding compliance for every new hire. Supervised a TA contractor and served as the primary point of contact for candidates and hiring managers throughout the full recruitment cycle. Authored the company's Flexible Vacation Policy, T&E Policy, Parental Leave Policy, and time-tracking rollout. Built and pitched the business case to centralize HR operations into a unified HCM platform using existing iSolved infrastructure — a cost-saving solution that avoided purchasing new software.
2021 — 2023
Selecta Biosciences · Watertown, MA
Joined as part of a small HR team and quickly became the operational core of the function, supporting the Chief People Officer across the full employee lifecycle — from sourcing and recruiting through offer, background checks, I-9 and E-Verify compliance, and onboarding, all the way through offboarding and separation. Ran talent acquisition end-to-end, coordinating with hiring managers, managing candidate pipelines in iSolved ATS, and ensuring every new hire arrived fully compliant and prepared. Co-led the company's Culture Ambassador program and the all-company annual kick-off meeting. When the company conducted a targeted workforce reduction, built all separation packages, engaged outplacement services, organized a Lunch & Learn for departing employees covering job searching and resume writing, and coordinated 16 exit discussions on a single day. Built and managed the co-op program, including cross-functional shadowing, cohort interviews, and hiring manager roadmaps.
Earlier Career
Pre-HR Roles
Before transitioning into HR, built experience in operations and project management — including board-level materials coordination for executive teams, and brand and communications work. The organizational precision and stakeholder management instincts developed during this period are woven into how I approach every HR project today.
Work Samples
Everything below is something I conceived, designed, executed, or owned end-to-end. The breadth is the point — HR is not one job, and I have never treated it as one. Samples available upon request.
Total Rewards · Benefits & 401(k)
Owned benefits open enrollment and renewals end-to-end — coordinating with brokers and carriers, communicating options to employees, and managing all enrollment data. Served as the 401(k) Plan Administrator for the company's Fidelity retirement plan, which included executing plan document amendments, managing the ADP-to-Fidelity transition, conducting employee information sessions on plan mechanics and account setup, and ensuring DOL compliance.
Leave Management · Compliance
Managed FMLA administration from initial request through return-to-work certification, including coordinating concurrent STD and parental leave, tracking eligibility, requiring medical documentation, and advising managers throughout the process. Authored Cartesian's complete Parental Leave Policy and Manager Guide — covering paid leave entitlements, FMLA interplay, pay and benefits continuity, and a six-step framework for managers on handling parental leave with empathy and compliance.
Manufacturing HR · Workforce Restructuring
When Cartesian needed to expand to 7-day manufacturing production, I led the full HR side of that buildout — redesigning the team structure and org chart in partnership with Manufacturing leadership, running end-to-end recruitment to hire the additional staff needed for new shifts, and building the shift work framework from scratch in both the HRIS and payroll systems to ensure accurate scheduling, compliance, and compensation processing across all shifts. Delivered expanded capacity without disrupting existing operations or team continuity.
Compliance · Payroll · Benefits
Brought back to Cartesian specifically to restore a People Operations function following a high-stakes compliance failure. Remediated an SEC-reportable payroll violation and rebuilt the HRIS to full SEC/SOX compliance standards — correcting data accuracy across 60+ employee records with speed and precision that rebuilt trust across Finance, Legal, and the executive team. Simultaneously renegotiated the benefits renewal, reducing projected cost growth from 13%+ down to 3% through broker negotiations and market analysis.
Crisis Operations · Workforce Reduction
When Selecta conducted a targeted workforce reduction, I was the HR person in the room — delivering the news to impacted employees directly, alongside their executive team member. Before that day, I built every separation package, engaged outplacement services, organized a Lunch & Learn on resume writing and job searching for departing employees, drafted manager FAQs, and coordinated 16 exit discussions across a two-hour window. After, I stabilized communications for retained employees. The people who left were treated with dignity. The people who stayed had clarity.
Systems Strategy · Cost Management
Identified that employees were navigating four separate HR platforms, creating friction and administrative burden. Rather than proposing new software, I recognized that iSolved — the system already in place — could be expanded to cover the full employee lifecycle at lower per-user cost than the fragmented status quo. I built the business case from scratch, ran the cost comparison, presented it to leadership, and managed the vendor relationship with iSolved that made expansion possible.
Policy Design · Compliance
Wrote the policies that governed how Cartesian's employees worked — not revised templates from counsel, but substantive, employee-facing documents I authored and owned. Included: the Flexible Vacation Policy (with manager and employee guidance, blackout period rules, and abuse frameworks), the Parental Leave Policy and Manager Guide, the Travel & Expense Policy Guidebook, the Tuition Reimbursement Program, and the Time Reporting and iSolved implementation policy for multi-state and NIH grant compliance.
Culture · Performance · Employee Experience
Co-ran the Culture Ambassador program across four workstreams at Selecta — including launching the company's first annual Pioneer of the Year recognition award at the all-company kick-off meeting. At Cartesian, designed and delivered the company-wide performance management rollout, introducing a quarterly check-in cycle through Small Improvements and coaching managers through the process. Also authored the company's integration communications newsletter (INFORM) during the post-acquisition period, coordinating equity sessions, 401(k) onboarding, and IT office hours.
Employer Brand · Creative Direction
Conceptualized and produced an employee spotlight video series in partnership with the external creative firm I hired to lead Selecta's brand and website rehaul. I identified the need, sourced and selected the vendor, directed the creative brief, and shepherded the project from concept through final production — giving the organization a visual identity and narrative that could attract talent and reflect the culture we were building.
In Their Words
Catherine was my right hand in all aspects of HR. She held broad responsibilities, including recruitment, benefits, development and culture initiatives, diversity and inclusivity, and HR data and information technology. She possesses an exceptionally high capacity and brings integrity to her work.
She ran the day-to-day operations of HR completely independently. Catherine has a good working knowledge of all of the key functional areas of HR and knows how to leverage the resources she has to get things done. She is very diligent, tech savvy and thoughtful — a great mix of all the things you want in an HR professional.
Catherine is one of the best I have ever seen at figuring out how to get things done efficiently and at speed. I would recommend her to anyone looking to hire her in just about any field, regardless of whether she has prior experience.
She is positive and motivated with a get-it-done attitude, but moreover brings a level of strategic partnership to ensure that her business partners are always ahead of the game, whether they be C-level executives, HR leaders, or otherwise.
Capabilities
Get in Touch
Whether you're standing up a new HR function, navigating a complex people challenge, or looking for an operator who can think and execute across the full spectrum — I'd love to hear what you're working on.